Large furniture, greenhouses, and certain other items are delivered by tractor-trailer. Drivers are not required to unload these items, so you probably will need someone to help you.
When the shipment arrives in your area, a representative from the trucking company will call your daytime telephone number to arrange a delivery date and time. Please note the following:
Upon delivery, you will need to sign for the items on the Bill of Lading (B.O.L.). Please open the package(s) and inspect the items for damage before signing. If you see any damage, note the details on the B.O.L. and call our customer service team immediately at 1-800-876-5520.