Your Northern Light Greenhouse will
be shipped by truck freight. Once the
shipment arrives at your local terminal,
a representative from the trucking
company will call you to arrange
delivery. (You will have 5 business days
to schedule a date.) Deliveries occur on
weekdays, 9 a.m. - 5 p.m.
Because the driver is not required to
assist with the removal of the shipment
from the truck, we advise having three
able-bodied people available at the site
to unload the greenhouse.
Ask the driver to bring the shipment
as close to the assembly site as possible.
Keep in mind that the delivery vehicle is
a 40-foot, semi truck-trailer requiring a
good deal of room to maneuver (please
see your confirmation letter for details).
The greenhouse is shipped in large
boxes. The following list indicates how
many boxes are used to ship different
model greenhouses. Please refer to this
list to be certain you receive the correct
number of boxes:
Inspecting Your Shipment
Each Northern Light Greenhouse is
packaged with care, however, damage can
occur during shipping.
When receiving your greenhouse,
you must indicate on the trucker's
delivery receipt any signs of damage to
shipping cartons (such as blemishes,
dents, creases, footprints, tears, etc).
Occasionally, damage occurs that is
not evident from the appearance of the
shipping cartons. Even if you do not
intend to build your greenhouse right
away, unpack each crate and make sure
the components have arrived in good
Please inspect your shipment
thoroughly upon receipt. We need to
process damage claims, so please do not
delay calling us if you discover any
damage! After a period of 15 days, the
trucking company and Gardener's Supply
Company are not responsible for
replacement costs of damaged parts.
If any damage has occurred during
shipping, call our technical service staff
immediately at 800-688-5510.
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