Our company is growing, and we have opportunities for you to contribute to our success! Join one of our dynamic teams including, Merchandising and Product Development, Creative, or Marketing, among other strategic support roles.
Customer Retention Manager
Are you a dynamic and results-driven professional with a passion for retaining loyal customers? We're looking for a talented Customer Retention Manager to join our E-Commerce Team to drive customer satisfaction to new heights. In this position you will develop and implement customer retention strategies to reduce churn and increase customer lifetime value; analyze customer data and feedback to identify opportunities for improvement in products/services; and collaborate with omni-channel cross-functional teams to enhance customer experience and resolve issues promptly. Our ideal candidate will have 5+ yrs experience in a customer marketing role; bachelor’s degree in marketing, business, related field or equivalent life experience; and strong analytical skills with the ability to interpret customer data and trends. For more information or to apply, click the Apply Now button.