We need your customer number to look up your order information, even if you have an account. After you enter it once, we'll store it for future use. Your customer number can be found in your shipping confirmation e-mail or on the back of your catalog. If you have an immediate question about your order, please call us at 1-888-833-1412.
Once you have your customer number, go to the Order Status page, where you can see current and past orders.