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Order Status

We need your customer number to look up your order information, even if you have an account. After you enter it once, we'll store it for future use. Your customer number can be found in your shipping confirmation e-mail or on the back of your catalog. If you have an immediate question about your order, please call us at 1-888-833-1412.

Once you have your customer number, go to the Order Status page, where you can see current and past orders.

100% Employee-Owned

Gardener's Supply employee-owners are encouraged to learn about all aspects of our business, be active participants in our future and contribute to its success.

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Learn and Share

Our website is packed with how-tos and inspiration, as well as opportunities to share with fellow gardeners. Check back often to view new articles, videos, blog posts and Facebook updates and join our online community.

Learn & Share

Talk to a Gardener

Our staff of gardeners is here to help with your order and your gardening challenges. Backed by our 100% guarantee and a wealth of horticultural knowledge, our employee-owners are happy to assist you.

Customer Service