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International Orders

Gardener's Supply ships internationally to over 200 countries worldwide through our partner, Bongo International.

Shop gardeners.com and, at checkout, select your country from the country drop-down menu. Once you select your country, you will be transferred to Bongo's web site.

With Bongo, you can enjoy:

  • Full duties and taxes (landed cost) billed upon checkout.
  • Secured checkout utilizing industry-leading encryption methods.
  • Highly discounted international shipping rates.
  • Consolidation of your packages to ensure the lowest shipping cost to your end destination.
  • Direct tracking to your end destination.
  • 11 to 16 day transit worldwide.

For questions about returns, exchanges and customer service for your international order please contact one of our customer service representatives by e-mail or call 1-802-556-0609.

In the event you need to return your item(s), please note that refunds/credits will only be made for the merchandise value of the returned goods received. No refund/credit will be given for shipping costs or duties and taxes.

For questions about payment options or shipping for your international order you may contact Bongo at 1-203-683-4894.

Some products, such as live goods, flammable objects and live organisms, are subject to customs regulations and shipping restrictions. For these reasons, we cannot ship these items internationally. Please see the Shipping Information tab on the product pages for any restrictions that might apply.

International orders are not eligible to receive promotional discounts or discounted shipping.

Our catalog can be sent to addresses outside of the United States. Please fax your catalog request to us at 1-802-660-4600 or mail to:

Gardener's Supply
International Catalog Inquiry
128 Intervale Rd.
Burlington, VT 05401 USA

We're a B Corp!

Gardener's Supply is pleased to be part of a class of companies called B Corps. With this certification comes a dual mission that combines bottom-line success and social responsibility. In short: Do well and do good.

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Satisfaction Guaranteed

We stand by the quality of our products and our service. If for any reason you're not satisfied with your purchase, you can return it to us for an exchange, refund, or credit.

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