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Browser Requirements  

A web browser is a program that allows you to view pages and navigate sites on the Web – it is very likely that you are using a browser to view this page on our web site. For PC users, the Gardener’s Supply Company web site is designed for optimal use with the most recent versions of Internet Explorer (version 5.5 or above), Firefox (1.0 or above), and Netscape Navigator (7.1 or above). For Mac users, this site is best navigated with Netscape Navigator for those users running OS 9.2 and prior, or Safari for those on computers running OS X.  If you currently use older versions of these browsers (Internet Explorer 5.0 or below, Netscape 4.7 or below) or another browser type, you may experience technical difficulties with online ordering. You can check the version of your browser by clicking on the Help menu on the browser toolbar and selecting “About”.
 
To purchase products through the Gardener’s Supply web site, you will need to use a browser that is SSL-compliant and has a secure mode that supports 128-bit encryption. You must also have JavaScript enabled in your browser's preferences. To view our animated demos for certain products, your browser needs to have the Macromedia Flash Plug-In installed. If you visit our site with a browser other than those recommended above, key functions such as the shopping basket, checkout and account registration may not work properly. You can click below to download and install a browser that will allow you to navigate our site effectively, or give us a call at 1-888-833-1412  to place your order.
 
Here are links to download the most recent version of your choice of Microsoft Internet Explorer or Firefox.
 

Cookies

A computer cookie is a small data file. Our web site uses them to remember what you're ordering.  The browser you use has to be set to accept cookies from our site to place an order at www.gardeners.com. Most browsers are set to accept cookies by default, but if you're having trouble ordering, you may need to enable cookies by manually changing your browser settings.
To enable cookies:

PC Users
  • Internet Explorer 5.5 and higher: Go to Tools: Internet Options: Security. Select Internet, then Custom Level. You may need to scroll to see the options for enabling cookies.
  • Netscape 4: Go to Edit: Preferences: Advanced.
  • Netscape 7: Go to Edit: Preferences: Privacy and Security.
  • Firefox 1.0 and above: Go to Tools: Options: Privacy.
 
Mac Users
  • OS9: Under the Apple menu, select Control Panels: Configuration Manager. Under Receiving Files, select cookies and then select "Never Ask."
  • OSX, IE: On the top toolbar, click Explorer then go to Preferences: Cookies. Select "Never Ask."
  • OSX, Safari: On the top toolbar, select Preferences: Security.
 
For more information about cookies and how we use them, please see our Privacy Policy.
Still need help? Just call us toll-free at 1-888-235-6739, or just Email Us and we'll be glad to assist you!